In this hands-on, scenario-based course, AI expert Tobias Zwingmann guides you through building an AI-powered customer support chatbot using n8n and a Large Language Model (LLM) of your choice. You’ll start by creating a bot that handles common FAQs with a carefully designed prompt, then enhance it by integrating Pinecone for advanced searches across your documentation, policies, or product data. Gain practical experience and learn essential tools by working on a real-world problem. By the end of the course, you will understand the core principles of creating custom AI chatbots with n8n and have valuable insights into moving toward production-ready deployment. Whether you work in operations, support, or product management, this course equips you to quickly experiment with practical, high-impact AI workflows. Micro-Credentials for your Career (MCC) : 1 US Academic Credit (1.5 ECTS)